PSX Plus

Ongoing Support, Optimization & Partnership

Discover PSX+, the ongoing support program by PSX Technology Solutions offering proactive maintenance, discounted labor, system optimization, and expert consulting for your AV systems.

Future-Proofing Your Systems

PSX+ is more than a service plan—it’s your assurance that every system continues to perform at its best long after installation. Through proactive maintenance, expert consultation, and continuous optimization, our specialists become an extension of your team—keeping your AV, lighting, and control systems running flawlessly while helping you plan for what’s next.

Service. Support. Partnership. Elevated.

With PSX+, you’re not just covered—you’re connected. Our partnership ensures reliability, transparency, and long-term performance through dedicated client care and streamlined communication. Every request is handled through your PSX+ Client Portal, giving you real-time visibility on scheduling, progress, and documentation. Most requests receive a response within 24–72 hours, depending on your plan.

Proactive System Optimization

Every PSX+ membership includes an annual System Health Check to ensure stability and performance. Our experts verify firmware, tune performance, and identify potential issues before they impact your operations. Members receive a detailed system report including:

  • System Summary

  • Firmware & Software Status

  • End-of-Life Notifications

  • Recommendations for Upgrades or Optimization

Strategic Consultation & Technology Roadmap

PSX+ clients benefit from dedicated strategic sessions that align your AV technology roadmap with your business goals. Together, we create a Customized Roadmap detailing future upgrades, expansions, and integrations—keeping your systems scalable, sustainable, and ready for growth. You’ll also receive exclusive access to our Emerging Technology Trends & Innovation Briefing, offering insider insight into what’s next in the industry.

Strategic Consultation & Technology Roadmap

PSX+ Essential

  • 48–72 Hour Response Time

  • Dedicated Client Portal

  • One Annual System Health Check

  • Up to 4 Hours/Month of Technical Support

  • Discounted Labor Rates

  • Partner Product Discounts

  • Optional Discounted Training Add-On

PSX+ Premiere

  • 24–48 Hour Priority Response

  • Front-of-Line Scheduling

  • Up to 8 Hours/Month of Technical Support

  • Annual System Optimization & Monitoring

  • Annual Remote Training Session

  • Discounted Labor & Design Team Integration

  • Exclusive First Access to Partner Equipment Discounts

  • 8 Hours Annually for Drawing Set Updates

Training That Empowers Your Team

Empower your staff with training customized for your exact systems and workflows.

  • Essential Members enjoy discounted rates for on-site or remote training.

  • Premiere Members receive one complimentary remote training session per year, plus discounted advanced options.
    Each course is led by PSX professionals with over 150 years of combined experience, ensuring practical, actionable knowledge that protects your investment.

Why Choose
PSX Plus

From performance optimization to lifecycle planning and exclusive partner pricing, PSX+ gives you unmatched confidence, control, and peace of mind. Your systems stay efficient, your costs predictable, and your investment secure—all backed by the trusted expertise of PSX Technology Solutions.

Proactive System Care

Stay ahead of issues before they arise with regular health checks, firmware updates, and system optimization to ensure peak performance year-round.

Priority Support & Faster Response

Enjoy dedicated client portal access with guaranteed 24–72 hour response times and front-of-line scheduling for all service requests.

Expert Partnership & Strategic Guidance

Gain direct access to PSX engineers, designers, and consultants who align your technology roadmap with your business goals for long-term success.

Exclusive Member Savings

Benefit from discounted labor rates, early equipment access, and partner-only pricing—maximizing the value of your investment while minimizing costs.

Have Questions?

1-888-779-2673